90-minute consultation at your preferred time and with your preferred consultant

Whether you want to update your sports gear, refresh your everyday wardrobe, or find the perfect outfit for a special occasion, our fashion professionals are here to help. During your 90-minute appointment, our personal shoppers will help you discover your new favorites from the department of your choice. Prior to your appointment, we’ll contact you to learn about your preferred brands and styles and compile a selection according to your size and preferences, giving you even more time to try on and select your favorites in a relaxed setting.

Free & personal complete fashion consultation with no time limit

With our Special Service, enjoy a personal consultation in one of our individual suites. Based on your preferences and needs, our fashion experts will assemble a variety of looks from your preferred brands (including accessories) and present you with the top trends of the season.

The Special Service is also available for couples and families and our associates are also happy to help you to find personalized gifts. You can find Special Services in your Breuninger flagship store on the 1

 floor.

We´re here to help.

We want your shopping experience at our flagship store to be unforgettable. That’s why you’ll find customer service representatives in all Breuninger stores available to help with any questions or requests, at any time.

At the customer service area, you can also apply for your own Breuninger Card with many worthwhile benefits and rewards. Find us on the 2nd floor.

Of course, you can always contact our customer service department via telephone +49 40/182155 444 or email:  kundenservice-hamburg(at)breuninger.de

Enjoy free delivery directly to any of our stores.

When you shop on BREUNINGER.COM and on the Breuninger app, you no longer have to wait at home for your order. Simply have your items delivered to your nearest Breuninger store - they’ll be ready in approximately 1-2 days and shipping is free. During our opening hours, you can try your items on directly in the store and get help or advice from our customer service representatives.

Never miss out on the latest trends and promotions!

With the Breuninger newsletter you’ll be the first to learn about new trends, promotions and highlights and enjoy exclusive benefits and rewards.

Get the perfect fit in the styles you love.

Our open and accessible atelier located on the 2nd floor offers a comprehensive alteration and personalization service for your favorite pieces. Watch our skilled and experienced tailors while they work and experience the craftsmanship firsthand. We look forward to your visit.

You can also call in advance to learn more about our services or to make an appointment: XXX (auszufüllen vom Haus).

ALTERATION SERVICE

Whether lengthening, shortening or adjusting width: our tailors ensure the perfect fit. Alterations can be made for you directly on site in no time at all.

REPAIR SERVICE

Missing a button or have a ripped seam? We’re happy to repair your favorite pieces for you.

PERSONALIZATION

Give your favorite items a unique touch: adding an embroidered name or initials makes your favorite pieces personal.

SNEAKER CLEANING

Our expert cleaners will get your sneakers sparkling again. The service includes an environmentally friendly cleaning service to the outer materials, the removal of light soiling and the protection and deodorization of your favorite pair.

Feel good and glow from the inside out.

Get pampered from head to toe in our beauty rooms and enjoy a moment of rest and relaxation. Or discover our world of beauty at one of our beauty workshops.