30-minute consultation at your preferred time

Need help choosing a new jacket, the right suit or the perfect pair of jeans? Let us help you find the right pieces during a 30-minute personal consultation tailored to your style preferences. You’ll have our undivided attention so you can quickly find exactly what you're looking for. We’re also happy to help you find the perfect gift. This service is completely free of charge with no obligation to purchase.

90-minute consultation at your preferred time and with your preferred consultant

Whether you want to update your sports gear, refresh your everyday wardrobe, or find the perfect outfit for a special occasion, our fashion professionals are here to help. During your 90-minute appointment, our personal shoppers will help you discover your new favorites from the department of your choice. Prior to your appointment, we’ll contact you to learn about your preferred brands and styles and compile a selection according to your size and preferences, giving you even more time to try on and select your favorites in a relaxed setting.

Free & personal complete fashion consultation with no time limit

With our Special Service, enjoy a personal consultation in one of our individual suites. Based on your preferences and needs, our fashion experts will assemble a variety of looks from your preferred brands (including accessories) and present you with the top trends of the season.

The Special Service is also available for couples and families and our associates are also happy to help you to find personalized gifts. You can find Special Services in your Breuninger flagship store on the 1st floor.

We´re here to help.

We want your shopping experience at our flagship store to be unforgettable. That’s why you’ll find customer service representatives in all Breuninger stores available to help with any questions or requests, at any time.

At the customer service area, you can also apply for your own Breuninger Card with many worthwhile benefits and rewards. Find us on the 2nd floor.

Of course, you can always contact our customer service department via telephone +49 40/182155 444 or email:  kundenservice-hamburg(at)breuninger.de

Enjoy free delivery directly to any of our stores.

When you shop on BREUNINGER.COM and on the Breuninger app, you no longer have to wait at home for your order. Simply have your items delivered to your nearest Breuninger store - they’ll be ready in approximately 1-2 days and shipping is free. During our opening hours, you can try your items on directly in the store and get help or advice from our customer service representatives.

Never miss out on the latest trends and promotions!

With the Breuninger newsletter you’ll be the first to learn about new trends, promotions and highlights and enjoy exclusive benefits and rewards.

Get the perfect fit in the styles you love.

Our open and accessible atelier located on the 2nd floor offers a comprehensive alteration and personalization service for your favorite pieces. Watch our skilled and experienced tailors while they work and experience the craftsmanship firsthand. We look forward to your visit.

You can also call in advance to learn more about our services or to make an appointment: 040 / 182155-319

ALTERATION SERVICE

Whether lengthening, shortening or adjusting width: our tailors ensure the perfect fit. Alterations can be made for you directly on site in no time at all.

REPAIR SERVICE

Missing a button or have a ripped seam? We’re happy to repair your favorite pieces for you.

PERSONALIZATION

Give your favorite items a unique touch: adding an embroidered name or initials makes your favorite pieces personal.

SNEAKER CLEANING

Our expert cleaners will get your sneakers sparkling again. The service includes an environmentally friendly cleaning service to the outer materials, the removal of light soiling and the protection and deodorization of your favorite pair.

Feel good and glow from the inside out.

Get pampered from head to toe in our beauty rooms and enjoy a moment of rest and relaxation. Or discover our world of beauty at one of our beauty workshops.

Shopping made better.

In addition to issuing tax-free forms, we now offer a new service in cooperation with Global Blue: quickly and easily submit your eligible receipts (including those from other retailers) to customer service at the Tax Refund Point. The refundable amounts will be credited directly to your credit card.

We provide personal advice across all brands.

Customer consultation is available per telephone and shipping is free

Discover over 70 different beauty brands in our beauty department, including Charlotte Tilbury, La Mer, Doctor Mi! and Dr. Barbara Sturm. Come and experience our personalized service offering and get pampered by experienced beauty experts in one of our beauty rooms. In addition, our experts in fragrance, make-up and skincare will also be happy to provide tailored advice according to your wishes by phone, WhatsApp or email.

Take advantage of the personal assistance available from all brands across the entire beauty department
- Skincare advice from our experts 
- Individual perfume & fragrance consultation
- Presentation of gift options
- Gift wrapping service

We’re also be happy to send your beauty favorites directly to your home for free, including special surprises like personalized samples and exclusive gifts.

BEAUTY WORLD HAMBURG
Contact us here for all beauty consultations:
Telephone: 040/182155-390
Email Beauty.Hamburg(at)breuninger.de