Breuninger Düsseldorf

Königsallee 2

40212 Düsseldorf


Phone: 0211/56 64 10

Fax: 0211/566 411 001

Customer service

Location: 2nd floor

Opening hours

Mon - Fri: 10.00 a.m. - 8.00 p.m.

Sat: 10.00 a.m. - 8.00 p.m.

Public transportation

Line: 701, 705, 706, U 71, U 72, U 73, U 83

Station: Schadowstraße


Underground garage Kö-Bogen

Access via the north-west tunnel between Hofgartenstraße and Heinrich-Heine-Allee or (arriving from the south) via the south-west tunnel between Berliner Allee and Eberfelder Straße.

Mon - Sat: 6.00 a.m. - 1.00 a.m.

Sundays and public holidays: 10.00 a.m. - 1.00 a.m.


  • Alterations service

    If it suits you, it should fit you too.

    You’ve found your heart’s desire but it’s a little too wide or a little too long? No problem: in our alterations shop we love adjusting clothes to make them just right. Every stitch we make is as perfect as your garment will be. This is guaranteed by the Breuninger tradition, where hand sewing and attention to detail have always been high on the agenda – since 1881.

  • Beauty Rooms

    We'll give you a glow that looks great.

    Be pampered from head to toe in our Beauty Rooms and enjoy the peace and relaxation you'll find there. Or explore the world of beauty in our Beauty Workshops. You’ll find all the key dates, and information for participants on our current beauty calendar in-store.

    Breuninger Düsseldorf - Perfumery
    Ground Floor
    Phone: 0211/566 41 27 10

  • Bespoke tailors

    We make it fit you perfectly.

    Breuninger is the only department store in Europe with a bespoke tailoring department for men and women. That means we have something that famous designers the world over do not: your measurements. To find out more or make an appointment, just give us a call.

    Phone: 0211/566 411 670

  • Click&Collect

    We deliver to your home free of charge. From all our stores.

    If you shop at the Breuninger online store, you no longer have to wait at home for your order to arrive. Simply have your order delivered free of charge to your nearest Breuninger store.

    It’s as simple as this: Step 1: Add the article of your choice to the basket. Then click on “Continue with secure ordering”.

    Step 2: Select “a Breuninger store for collection by me” as the delivery address. After sending the order you will get an email confirming the order.

    Step 3: When your order arrives in your Breuninger store, you will get another email from us with a collection chit.  After showing your ID card you can then collect your parcel from Customer Service sometime within the following 10 days.

    Interested? Click here for the Breuninger E-Shop

  • Customer Service

    We handle your concerns personally.

    We want the experience of shopping in our stores to be unforgettable for you.

    That is why you will find personal assistance in all Breuninger stores, to help you with any requests you have or help you may need. Of course, you can also reach customer service by telephone or email.

    Phone: 0711/211 20 00

  • Gastronomy

    Enjoy moments of indulgence.

    Experience unique moments of gourmet indulgence in one of our restaurants, cafés or confiseries, while taking a restorative break from shopping

    Sansibar by Breuninger
    First Floor
    Phone: 0211/566 414 650

    Ground Floor
    Phone: 0211/566 414 600

  • Platinum Card Counter

    Old-fashioned service: we anticipate almost everything you wish for.

    At the Platinum Card counter, there's no such thing as impossible - it's just a greater challenge.

    Phone: 0211/566 411 620

  • Platinum Card Parking

    Parking, courtesy of your Platinum Card.

    Enjoy the convenience of special parking spaces for your exclusive use as a Platinum Card customer, at Breuningerland in Sindelfingen and Ludwigsburg as well as at Breuninger in Düsseldorf, in the Main-Taunus-Center and in Erfurt.

  • Shuttle Service

    Stress-free travel.

    The Breuninger shuttle service is designed to make your shopping experience with Breuninger even more relaxed. We pick you up to enjoy a leisurely shopping trip at our flagship store in Stuttgart or our department store in Düsseldorf. When you're finished, we will drop you off again.

    The Breuninger shuttle service is exclusive, and free of charge to you. We look forward to your call or email.

    Phone: 0211/566 411 601

  • Special Service

    No time to spare? Let us make time for you.

    When you don't have the time to put together new outfits, let us help you, creating new looks that perfectly suit your taste and lifestyle. Our personal style experts offer all the advice you need in a private, exclusive atmosphere over an espresso or a glass of champagne. Each individual look is perfectly chosen to fit your style and your preferences. Our Breuninger shuttle service can pick you up for a personal shopping appointment. All you have to do is call.

    Phone: 0211/566 412 222

  • Courier service

    You shop, we deliver.

    Let us carry your shopping bags for you. The Breuninger courier service is a very easy way to get your purchases home or to your hotel. Secure, fast and reasonably-priced.

    When do you deliver? 

    You can choose for your delivery to arrive the same day between 8pm and 10pm, or the next morning between 9am and 11am. 

    How much does the courier service cost? 

    Just €5.95 per trip anywhere in the city, including outer boroughs (there is a small surcharge for deliveries to other areas). 

    Where does the courier service deliver to?

    Anywhere in the city and within a distance of 50 km (inside Germany).

    How does the courier service work?

    Just hand your purchases to Customer Services on the second floor, and make arrangements with the Breuninger courier service there. 

    For security reasons, this service is only available for items purchased at Breuninger.

  • Wi-Fi

    Enjoy free browsing on "Breuninger WiFi"

    You have two hours of free browsing on "Breuninger WiFi" in the Breuninger building, including at the hairdresser's and in all the restaurants. Just select "Breuninger WiFi" and agree to the conditions of use. Then click the "Connect" button and start browsing!